{"id":39766,"date":"2025-06-26T11:34:47","date_gmt":"2025-06-26T08:34:47","guid":{"rendered":"https:\/\/www.megabetplus.com\/?p=39766"},"modified":"2025-06-30T15:04:00","modified_gmt":"2025-06-30T12:04:00","slug":"join-our-team-as-a-customer-support-representative","status":"publish","type":"post","link":"https:\/\/www.megabetplus.com\/el\/career\/join-our-team-as-a-customer-support-representative\/","title":{"rendered":"Join our team as a Customer Support Representative!"},"content":{"rendered":"<p>Megabet Plus, the biggest betting company in Cyprus, is looking to recruit a passionate and customer-oriented individual for the position of Customer Support Representative at our main office, in Nicosia.\u00a0If you are passionate about helping people and making a real difference for customers, we want you on our team!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>What you\u2019ll do:<\/strong><\/p>\n<ul>\n<li>Be the first point of contact for customers, offering exceptional support via phone, email and chat.<\/li>\n<li>Ensure all customer issues, questions and complaints are responded to and resolved efficiently and in a timely manner.<\/li>\n<li>Build sustainable relationships and trust with customers by providing friendly, professional and reliable support.<\/li>\n<li>Guide customers step-by-step to find the best solutions while treating them with respect and adhering to company policies and procedures.<\/li>\n<li>Work closely with our team to provide feedback, share insights and improve customer experience.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>What we are looking for:<\/strong><\/p>\n<ul>\n<li>Ability to be working in shifts, including night, weekend and holiday shifts (Working 5 days per week total of 38 hours).<\/li>\n<li>Fluency in Greek and English is a must.<\/li>\n<li>Comfortable using customer support software, CRM systems and online communication tools<\/li>\n<li>Strong written and verbal communication skills- ability to engage with customers in a friendly, professional manner.<\/li>\n<li>Excellent customer service and complaints handling skills.<\/li>\n<li>Bachelor\u2019s degree in business administration \/ communications or in a related field will be considered an advantage<\/li>\n<li>Previous online customer support experience is a plus<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Why you\u2019ll love working with us:<\/strong><\/p>\n<ul>\n<li>Attractive salary aligned with skills and experience<\/li>\n<li>13th salary<\/li>\n<li>21 days annual leave<\/li>\n<li>Opportunities for growth and development<\/li>\n<li>Monthly social events and activities<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Applications<\/strong><\/p>\n<p>Ready to make a difference? Apply now by sharing your resume to <a href=\"mailto:hr@megabetplus.co\">hr@megabetplus.co<\/a> by 15\/07\/2025 and help us deliver exceptional service that our customers rave about!<\/p>\n<p>Please note that due to high volumes of applications received only shortlisted applicants will be responded to.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Megabet Plus, the biggest betting company in Cyprus, is looking to recruit a passionate and customer-oriented individual for the position of Customer Support Representative at our main office, in Nicosia.\u00a0If you are passionate about helping people and making a real difference for customers, we want&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[81],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Join our team as a Customer Support Representative! 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